Chad Henning is a business in the Photography and Tourism industry that provides Fine Art Photography prints for sale and organises Photographic Tours within South Africa.

Prints to be collected at the gallery require a 50% deposit to commence the order and the balance is payable before or on collection.(EFT payments need to clear before prints are released.)

Prints for delivery need to be paid for in full when placing the order.

Online orders need to paid for in full on checkout

We are committed to get your print to you using trusted couriers.

Your prints will be professionally packaged in a sturdy cardboard tube and insured against damage or loss in transit.

It may take up to three days to get the print made by a our professional print maker and signed by the artist.

Shipment will fulfilled between five and ten working days thereafter, dependant on your location. Delivery will be door to door.

All South African taxes, including VAT, will be settled by Chad Henning to ensure your order's shipment.

All taxes and duties, including VAT applicable in the country of delivery, is the responsibility for payment by the ordering client.

In the unlikely event of the print not arriving or if it is damaged, we will ship a replacement as soon as possible, at no additional charge.

Should the print be damaged we require you to take photographs of both the print and the packaging and retain both until your replacement print is received.

We produce prints to the highest quality and are service driven, but should you not be satisfied with your print order, you may be eligible for a full refund under the following conditions:

• Within 48 hours of signing for the delivery you notify us with a written, detailed explanation as to why you wish to return the print.
• The print should be returned to us in perfect condition. In cases where the shipping costs exceed the value of the print we will require photographic evidence that the print has been destroyed before a refund is settled. Please do not proceed with this step until written clearance has been received from us.
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• Once the print has been received back by us in a perfect condition, we will refund to the original payment method used to make the purchase. It may take up to 10 days for a refund to reflect on your credit card statement.
• If the print is in any way damaged or the return is initiated after the 48 hours period you will not be eligible for a refund.

We do offer an excellent framing service through our gallery framer partnership and this is dealt with on an individual order basis. Please liaise with us in this regard.

Chad Henning shall take all reasonable steps to protect the personal information of users.

For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

Chad Henning takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

This website is governed by the laws of South Africa and Chad Henning chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature :

23A Salisbury Street,
Woodstock,
Cape Town
7952

Chad Henning may, in its sole discretion, change this agreement or any part thereof at any time without notice.